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VoIP Phone Systems
& Business Services Melbourne

VoIP is a fantastic technology solution that will save your business money.

You may not think you don’t know much about VoIP but you are already using it. If you have the NBN then you are.

All phone lines with the NBN are now VoIP lines.

So why consider a VoIP system for your business then?

Is your business
at Risk?

Book an IT Audit

Here Are 10 Good Reasons to Still Consider VoIP

  1. No need for hand sets. You can use software on your computer or mobile phones only to answer or make calls.
  2. It’s intuitive and easy to use
  3. You don’t need a license per extension, just one per concurrent call, or how many calls are being made at the same time. This can make it be a big saving for most businesses.
  4. It’s software based, so no need for extra hardware with potential breakage risk. There’s nothing to pay to maintain.
  5. You can record all calls – excellent for staff customer service training, and access the recordings from anywhere easily.
  6. Video conferencing options, so you can make video calls.
  7. Backups are easy and can be offsite for peace of mind.
  8. Security is excellent with built in IP blocking and includes an SSL Certificate to prevent hackers taking over your phone system.
  9. It’s a very efficient system because it doesn’t require much hardware in terms of computer RAM and CPU resources.
  10.  VoIP supports up to 90 different SIP providers in Australia.

Customisable Options for Your Business

There are plenty of customisable options with the set up of VoIP to tailor it to your needs. One popular example is choosing how many people’s phones ring in your business, whether they are on location or offshore such as The Philippines.

You can also add custom answering to specific inquiries. Plus you can track employee productivity by how many calls were answered by each employee.

You can even route the calls to the person who is answering the least number of phone calls. It’s easy and fast to change who is answering phone calls and you can do it all yourself without our assistance.

To setup VoIP system, it’s a simple process for our professional team. After it’s installed, training and instructions are provided to your team and then you can control the number of employees who can answer the phone at any time.

Contact SouthEast IT today if you are wondering about a VoIP phone system to improve your company’s customer service and your team’s performance.

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Google Rating
Based on 22 reviews