AI Voice Scams Are on the Rise in Australia
AI voice scams are becoming far more common in Australia, and they are catching people off guard. These scams are involving everyday Australians, including parents and elderly victims, who are losing significant amounts of money to these highly convincing frauds. What Is an AI Voice Cloning Scam? It is a type of fraud where criminals […]
How Legacy Voice Infrastructure Is Eroding Your Customer Base
Picture a customer, call her Sara. Three years with your brand, two referrals, zero complaints. Today, something went wrong with her account, and she needs a human to help. So she calls. The hold music cuts out mid-note. The agent who picks up sounds like he is at the bottom of a well. The call […]
AI 101: The 10 Rules for Microsoft Copilot
A practical, easy-to-understand guide to AI for Australian Businesses — covering how AI works, where it’s used, and how businesses can get started confidently.
AI 101: Copilot Agents in SharePoint
Copilot Agents are changing how businesses manage information in SharePoint. This article explains how AI-powered search, structured metadata, and automation can help teams find the right documents faster and reduce the chaos of version confusion.
AI 101: A Simple Guide for Business Owners
A practical, easy-to-understand guide to AI for Australian Businesses — covering how AI works, where it’s used, and how businesses can get started confidently.
Sharepoint vs OneDrive – Whats the difference
Find out how to use each tool to boost teamwork, clarity, and productivity. OneDrive vs SharePoint
AI Workflow Automation
When it comes to choosing a phone system for your business, one of the biggest decisions you’ll face is whether to use softphones or deskphones. Both options allow your team to make and receive calls — but how they do it (and what they cost) can vary significantly.
Vulnerability Scan
Learn how vulnerability scans detect security flaws, assess risk levels, and help you fix issues before hackers can exploit them. Protect your business today.
Softphone
When it comes to choosing a phone system for your business, one of the biggest decisions you’ll face is whether to use softphones or deskphones. Both options allow your team to make and receive calls — but how they do it (and what they cost) can vary significantly.
SMB1001
Think cyberattacks only hit big companies? Think again. SMBs are now the #1 target — and most breaches come down to easy-to-fix gaps. SMB 1001 shows you how to protect your business without being an IT expert.
Outlook Mailbox full how to Archive
You’re in the middle of your workday, writing an important email, attaching the final document, ready to hit send — and suddenly:
“Your mailbox is full. You cannot send or receive any more emails.”
How to choose the right laptop for your business
Need to choose the right laptop for your business? Discover what specs, features & security you really need—plus how to avoid mistakes most buyers make.
The Proven Power of SharePoint for Growing Businesses
As your business grows, so does the complexity of managing sensitive data and ensuring the responsible use of technology.
Without the proper policies in place, you risk exposing your business to a variety of security threats, from data breaches to misuse of company resources.
How to Write Small Business Policies to Avoid Legal Risk
As your business grows, so does the complexity of managing sensitive data and ensuring the responsible use of technology.
Without the proper policies in place, you risk exposing your business to a variety of security threats, from data breaches to misuse of company resources.
Your Email’s Been Hacked — Now What?
A Step-by-Step Recovery Guide on what to do if your email has been hacked.
Dark Web Credential Scan
A Dark Web Credential Scan helps you find out if your credentials are out in the wild—so you can secure your business before someone lets themselves in.
How to improve business communication systems
pgrade to a smarter, more reliable solution and watch your business communication thrive… Your business deserves better than outdated, unreliable communication.
What is PIM and PAM? A Simple Guide
What is PIM and PAM? A Simple Guide
Protecting your business doesn’t have to be complicated.
With PIM and PAM, you can secure your systems like a pro.
Moving Your Office? Let’s Talk IT Planning
No More Tech Nightmares: Your Guide to Stress-Free Office Moves
Building Business Resilience
How Managed Services Drive Business Resilience and Ensure Success Through Any Challenge
The Hidden Cost of Poor Data Quality
The quality of information your business relies on can mean the difference between growth and costly setbacks.
DMARC DKIM and SPF – what are they and why do I need them?
Email is the lifeblood of business communication, but it’s also a prime target for cyber threats. When it comes to email security, DMARC, DKIM, and SPF are your secret weapons. DMARC, DKIM, and SPF—are three security measures designed to defend your email domain. The 3 methods work together to protect your domain from unauthorised access […]
Unlock the Power of 3CX V20: with Superior Reporting, Security, and upgraded Softphone
The Future of Business Communications has arrived 3CX, the global leader in business communication systems has released it’s long-awaited Version 20 upgrade. Expanding on their comprehensive VoIP and Unified Communications solutions, it’s packed full of revolutionary enhancements designed to transform the way you manage your communication requirements This empowers small businesses to connect, communicate, and […]
How to Choose the Right Microsoft 365 License for your business : A Comprehensive Guide
Harness the full potential of Microsoft 365. Enhance your business’s resilience and growth, larger mailboxes and advances security measures.
The Ultimate Cyber Security Guide: Small Business Survival Tactics and Managed Security Bundles
Small Business Survival Tactics and Managed Security Bundles, The Ultimate Cyber Security Guide
Best practice for Microsoft 365 Tenant Management
What Exactly is Microsoft 365 Tenant, and Why Should Your Business Care?
Unlock the Potential of Microsoft 365 with Copilot
Unleash the Power of Copilot: Transforming Microsoft 365 Productivity
Mastering Cloud Computing: A Small Business Guide to Seamless Migration, Cost Management, and Enhanced Security
Unlock the full potential of cloud computing, and empower your business to thrive in the digital era.
Business Excel Tips: Mastering Spreadsheets for Success
Maximize Excel’s potential for business excellence with PivotTables, advanced formulas, seamless integration and more.
Microsoft PowerPoint Features to Maximise Workplace Efficiency For Your Business
Collaborate and Organise your business needs with Micrsosoft Powerpoint. Get the most out of Poweropint with built in features and shortcuts
Microsoft Outlook Features to Maximise Workplace Efficiency For Your Business
Collaborate and Organise your business needs with Micrsosoft Outlook. Get the most out of Outlook with built in features and shortcuts
Strengthening Your Businesses CyberSecurity Defence: The Importance Phishing Training For Employees
Read out latest post about the importance of Phish detection training for you team. We explore the reasons why your business needs Phish detection training
How to Protect Your IT Environment While Enjoying a Well-Earned Holiday
Heading on Holidays this summer? Check out our latest blog post on how you can protect your IT environment while you enjoy your break!
Cloud Server vs On-Premise Server: Which One is Right for Your Business?
The choice between cloud server and on-premise server is a pivotal decision for all businesses.
In this blog we identify the benefits of both, and help you make an informed decision as to what is best for your business.
Watch Out for Ransomware Pretending To Be A Windows Update!
Imagine you’re working away on your PC and see a Windows update prompt. Instead of ignoring it, you take action. But when you install what you think is a legitimate update, you’re infected with ransomware.Cybercriminals are constantly devising new ways to infiltrate systems. They encrypt valuable data, leaving victims with difficult choices. One such variant […]
Do You Need to Backup Microsoft [Office] 365? 5 Crucial Reasons Why You Must!
Should I backup my Microsoft 365 account?
Introducing Cutting-Edge Cybersecurity Services for Your Small Business
For Small Business’ in this ever-evolving landscape of cybersecurity threats, safeguarding your business has never been more crucial. Cyberattacks can have devastating financial repercussions, and it’s time to reconsider the effectiveness of your existing cybersecurity stratergy. Building and maintaining a fully staffed security operations center can be prohibitively expensive for most organizations. Moreover, many managed […]
How EndPoint Detect and Respond (EDR) Can Increase Your Businesses Security
What is EDR and why is it different to traditional AV? As malicious actors become more sophisticated, security solutions must adapt and innovate to effectively counter these threats. Enter EDR (Endpoint Detection and Response), a cutting-edge cybersecurity solution that goes beyond the capabilities of traditional Antivirus (AV) software. EDR is a cybersecurity solution designed to […]
Utilising Triple Monitors to Boost Business Productivity
With the ever-increasing reliance on technology, having an efficient and streamlined workspace setup can significantly enhance productivity levels. While dual monitors have long been a popular choice for many professionals, the advent of triple monitors has taken productivity to a whole new level. In this blog post, we will explore why triple monitors offer distinct […]
How to Protect Your Small Business from Cyber Attacks? The Essential Eight
Concerned about Cyber Threats? Wondering about CyberSecurity and what to do to secure your Small to Medium Business? Check out this Blog post.
How To Connect Your Mobile Phone to a Windows 11 Computer Using Link My Phone
Do you want to send SMS and make calls from your Windows computer with an iPhone or Android? Check out our post about it
Why should my business do an IT Audit?
Is your businesses IT environment a mess? Do you want to know what IT assets you have and need help cleaning it up?
Software to Protect Your Child Online? [in Australia]
Do you want to know what your child is looking at online with monitoring software from SouthEast IT?
Ask us how we can help you set this up.
Microsoft 365 Copilot and What it Can Do for Your Business?
Have you heard the BIG news about Microsoft and ChatGPT? Microsoft are going to integrate
ChatGPT with Microsoft 365 and it will change the way you use it completely. Read on to find out more.
How often do I replace my Business Computers?
Not sure how often you should replace your Business Computers? Find out what you need to consider here.
Should I buy a laptop or desktop computer for my business?
We get this question a lot at SouthEast IT. Which one is the better option for your business? This is a question that many companies face when it comes to choosing the right technology for their employees. Both laptops and desktops have their own advantages and disadvantages, and the best choice for your business will […]
Benefits of Multifactor Authentication for your business
Multifactor authentication (MFA) is an important security measure that requires users to provide multiple pieces of evidence to verify their identity before gaining access to a system or device. This can help protect against unauthorized access and ensure that only authorized individuals are able to access sensitive data or systems. One of the main benefits […]
Unlimited IT Support or Ad-Hoc Support?
What will work best for your business? Unlimited IT support or ad-hoc IT support is a common question that you maybe asking yourself or IT service providers. Something that’s proved to be repeatedly more consistent than Melbourne’s weather, is SouthEast IT’s Unlimited IT Support. So, honestly, let’s talk about it… Essentially, it’s your very own […]
Are your business emails getting stuck in quarantine?
Here are 5 tips to get your Business Emails back to the inbox Thanks for taking a look at the ‘ins and outs’ of Email Systems with me and how to set yours up for optimum Security and efficiency: Let’s start with an Overview of the Microsoft 365 Outlook Junk Email Filter: Junk Email folders […]
What to look for in choosing an IT services company?
Here’s 7 easy ways to tell if they’ll be able to support your business needs… 1. Onsite availability: Ever been caught out with a system breakdown and your IT support team can’t get to your site to assist? Maybe you’ve been lucky enough not to be affected by a scenario like this, but the day […]
What is Microsoft Sharepoint? and Why does my business need it?
Great, Thanks for checking in… great to see you here, and to give you an overview that could literally change your business’s cloud storage solution for the better. You’ve probably heard a little bit about the features and benefits of Microsoft Sharepoint and like anything system new to you, I think it best to try […]
What is Microsoft Teams and How Can It Help Your Business?
Businesses of all sizes rely on communication to survive. Without internal communication, you don’t have focus as a company, and without focus, you’ll never reach your goals. You may not even know what your goals are. We’ll start by saying this: no technology will run your business by itself; you also have to use it! […]
What is Business Technology, and Why You Need to Know More
Technology forms the core of most business operations today, even when it’s not obvious to see. From digital tools that enable communication, to those that help organisations manufacture, sell and promote goods and services; technology is ever present in day-to-day business. These tools fall under the umbrella of business technology, and in order to best […]
MYOB vs Xero: Which Accounting Software Is Best for Your Business?
As your business grows, tracking your revenue and expenses in a spreadsheet is time consuming, limiting and quite inefficient. And guess what? Using accounting software will help you do a whole lot more within one system, and save you or your admin person a lot of time. In this post, we’ll compare MYOB and Xero […]
Operational Level Agreement vs Service Level Agreement: What’s the Difference?
In the ever-evolving world of information technology, having the assurance of comprehensive, responsive and efficient managed IT services is critical for keeping your business systems humming. When it comes to choosing the right managed service provider to fit your business’s needs, it’s important to understand some of the jargon that comes with the service; in […]
5 Handy Excel Tips & Tricks to Improve Your Productivity
Microsoft Excel is the most popular spreadsheet application for business, and has set the standard for industry with its powerful functionality and range. Excel is used to capture, analyse and report data, and is commonly used across all parts of a business – from finance, human resources, marketing, operations and sales – because of its […]
Everything Your Business Needs to Know About Data Recovery
Business data recovery is about much more than regularly scheduled backups; it’s about having a robust plan, processes and systems in place to protect your company’s valuable data assets from loss. Data loss or corruption can be catastrophic for businesses, which is why it’s so important to understand why you need safeguards in place, and […]
Practical Digital Transformation for Small Businesses
Technology is all around us, and for many small businesses it’s becoming more and more apparent that those that don’t adapt, fail. Digital transformation isn’t just a buzz word or something that’s run by consultants in enterprise level organisations; small businesses can benefit significantly from a practical application of digital transformation too. But what is […]
OneNote Not Syncing? Here’s How to Fix It
Microsoft’s OneNote application is a handy note taking app that lets you create a hub of notebooks to record ideas and store information. When used within Office 365, you can also collaborate on the go in real time, with files stored in OneDrive so they can be synced across devices and shareable with your team. […]
