Business
Phone Systems
Upgrade to a Business Phone System to Enjoy all the Incredible Benefits
Is a business phone system right for you business…
- You’re running your business on one mobile phone
- You’re frustrated by calls that you can’t transfer to colleagues
- Phone calls are going to message bank and you’re missing out on leads
Upgrading your business phone system to VOIP can be a transformative excersise. There are so many options and benefits to a modern, mobile and flexible phone system. Read on to find out more…
Here are some Big Advantages of a VoIP Business Phone System
Soft-Phones
VoIP systems allow users to make calls on their mobile or PC.
Onsite
Run your business phone system onsite or in the cloud. You get to choose.
Concurrent Licencing
Starting at 4 concurent lines for the amount of users you need.
Automatic Fail-over and Backups
Your phone system is backed-up daily for redundancy.
Efficiency
VOIP runs on Linux and uses very few resources.
Security
Comes with built-in security to prevent hackers taking over your phone system.
Ease of Use
VOIP comes with software and a web interface that is intuitive and easy to use.
Call Recordings
Using VOIP, calls can be recorded and accessed easily.
Unlimited ring groups
3CX provides the ability to choose which extensions calls are recieved on.
Microsoft 365 Email Migration
IT Cloud service you can count on
For friendly, helpful service contact us today
Reliable phone access is critical to your business’ day-to-day operations, and while much of your work may be completed on networked computers, phones are still necessary for ongoing communication.
Instead of opting for a standard, proprietary phone system, Voice Over Internet Protocol, or VoIP systems, feature phone technology using a broadband internet connection, and they offer many advantages over old systems.
More specifically, the VoIP phone system our expert team recommends – 3CX – offers a range of benefits to businesses in Melbourne, which include the following:
VOIP Business Phone Systems
Our Expert VoIP Team Will Customise Your System to suit Your Business Needs
There’s the hardware, connection and implementation that are all important to consider with installation of your new VoIP system so dealing with an experienced VoIP team who can support your business is all part of the ongoing service to also consider.
VoIP is a very cost-effective solution compared with traditional phone and internet connections.
From phone lines to IP telephony systems, our VoIP services team can help you create a seamless communications experience.
WHY CHOOSE US
6 reasons to choose SouthEast IT
Locally Owned & Operated
Join SouthEast IT and experience professional, courteous service—every time. Locally run since 2003, with a dedicated office right here in Melbourne.
Personalised Friendly IT Support
Find out for yourself how friendly our team members are.
Fast Response Times For Your IT Challenges
You won’t be kept waiting for long, your needs are acted in immediately.
95+ Years Combined IT Experience
Our team has the combined experience to solve all of your IT challenges, rapidly and professionally.
Trusted By Over 650 Businesses
Your in good hands from the experience gained from servicing 650+ businesses in Melbourne South East.
Servicing Melbourne and Victoria
What ever your industry type of business you’ll enjoy our professional, reliable and fast response IT team that comes to you onsite.
Seamlessly Migrate From Your Current Provider to a Business Phone System through VOIP
Are you tired of dealing with your provider?
Do you feel like you pay too much for your phone calls?
That can easily change and you can minimise phone communication problems within your operations and cut costs by switching to a VoIP system.
SouthEast IT can supply a business phone system and handsets and port your phone numbers directly to the new system, so you keep your existing numbers.
When our team carries out the VoIP migrations from other SIP providers, prices can start from as low as $9 per line per month.
You also have the option of unlimited SIP trunks as well as NBN connections on the same bill.
Talk to our friendly IT team to explain what this is if you’re unsure.
In addition to significant cost savings, VoIP migrations offers the following benefits for your business, regardless of its size:
Private cloud service deployment
The people you call won’t be able to tell you are using a VoIP system versus a traditional connection from Telstra.
Multi-functional capability
Besides making and receiving calls, a modern VoIP system lets you incorporate other communication options, like teleconferencing, instant messaging, presence information, video conferencing, and more.
Enhanced security
When compared with a traditional analog telephone connection, VoIP systems are much more secure. These systems come with standard encryption protocols, which maintain the security of your calls and data.
Portability
As long as you have a reliable internet connection, you can use a VoIP system from anywhere.
The IT experts that melbourne locals trust
95+ Years
Experience
Fast Response
Times
Personalised Friendly
IT Support
Trusted By Over
650 Businesses
VoIP Business Phone System – Frequently Asked Questions
VoIP (Voice over Internet Protocol) is a phone system that uses your internet connection instead of traditional phone lines.
For small businesses, VoIP offers greater flexibility, lower call costs, and advanced features like call forwarding, voicemail-to-email, and video conferencing—all managed through the cloud.
Yes! VoIP can significantly reduce your phone bills—especially for long-distance and international calls.
Plus, you’ll save on hardware and line rental fees. SouthEast IT can help you set up a cost-effective VoIP solution tailored to your budget.
Not necessarily. You can use VoIP with:
- Your existing desktop phones (with an adapter)
- VoIP-ready handsets
- Your computer or laptop with a headset
- Mobile apps on your smartphone
We’ll recommend the best setup for your needs and even supply the right gear if needed.
Absolutely—as long as you have a stable internet connection.
SouthEast IT ensures your VoIP service is configured correctly, with quality-of-service (QoS) settings, backup options, and the right bandwidth to keep your calls crystal clear.
Yes, you can.
SouthEast IT handles number porting so your business keeps its current phone number when switching to VoIP—no disruption for your customers.
VoIP systems offer a wide range of features ideal for small businesses, including:
- Auto-attendant (virtual receptionist)
- Call forwarding and routing
- Voicemail-to-email
- Conference calling
- Mobile and remote access
- Call recording
- Caller ID and call history
We’ll help you choose the features that make the most sense for your business.
Yes—VoIP is perfect for remote and hybrid work setups.
Your team can take and make calls from anywhere using a softphone on their laptop or an app on their mobile. It’s like having your office phone wherever you go.
Definitely.
We provide full VoIP installation, configuration, training, and ongoing support.
Whether you’re switching from an old phone system or setting up from scratch, our Melbourne-based team is here to make it easy.
Yes—when set up properly, VoIP is secure.
SouthEast IT ensures all voice traffic is encrypted, protected by firewalls, and monitored for suspicious activity.
We take business communication security seriously.
We’re local, experienced, and dedicated to helping Melbourne businesses get more from their technology.
You’ll get expert advice, fast support, and a VoIP solution that scales as you grow—without breaking the bank.
