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Managed Cloud Services
Melbourne​

Enjoy Reliable, Dependable Cloud IT Services in Melbourne for Your Growing Business

Virtual infrastructure, offsite backups, email hosting, archiving, and more.

Our cloud services can reduce your costs and capital expenditure, while delivering improved reliability, accessibility and scalability. Anything you want in the cloud, our professional, fully trained professional IT team can help your business move its systems.

Cloud technology has been around for some time, but many businesses still haven’t fully grasped the significant benefits that working in the cloud brings to a business, and the sheer power that digital transformation can have on their business

What is the cloud and how will it benefit
my business?

There are three models in cloud IT computing that are important to know:

Infrastructure as a Service (IaaS)​

The servers, networking and storage for your business

Platform as a Service (PaaS)​

Developer tools for application building, including database management, operating systems, and middleware​

Software as a Service (SaaS)​

3CX is licenced based on each concurrent call, not how many extensions you require. You can have up to 20 extensions and four separate lines.​

For friendly, helpful service contact us today

CLOUD SERVICES

The Benefits of Cloud IT Computing
for Businesses and Users

Put simply, cloud IT computing gives businesses and users access to computing and technology services on-demand – anytime, anywhere – via an internet connection on a pay-as-you-go basis or for free. For many, SaaS is the most common cloud computing model that they will be familiar with, and applications and services that can be accessed include:

  • Online file storage, such as Microsoft OneDrive, Dropbox and Google Drive​
  • Information collation and creation, such as Evernote​
  • Communication, such as Microsoft Teams and Zoom​
  • Data and analytics, such as Power BI and Tableau​
  • Customer Relationship Management (CRM) tools such as Salesforce, Hubspot and Active Campaign​
  • Social media, such as Linked In, Facebook and Instagram​

For businesses, the benefits of the cloud IT can be substantial, so let’s explore some of them.

3CX CLOUD SERVICES

Enjoy significant capital and operational savings for your business​

IaaS has been revolutionary for business. No longer are you required to purchase, install and maintain large server banks on-premise to run your networking requirements, hardware and services. IaaS provides the full benefits of the cloud for your business, allowing you to save significant capital costs of setup, installation and maintenance of network and hardware infrastructure, not to mention the operational resourcing and power costs associated with this.

With no ongoing costs of owning and managing your own IT infrastructure, the cloud has allowed businesses to pay for what they need when they need it. Moving networking requirements, applications, files and other data that would normally be stored on-premise on company servers allows for economy of scale, with the ability to scale up or down based on your business needs.

Need more storage because you have new employees? Easy – simply purchase more storage capacity through your cloud storage provider, whether it be Amazon (AWS), Microsoft (Azure) or another third-party provider.

WHY CHOOSE US

6 reasons to choose SouthEast IT

Local IT Service

Locally Owned & Operated

Join SouthEast IT and experience professional, courteous service—every time. Locally run since 2003, with a dedicated office right here in Melbourne.

Personalised Friendly IT Support

Find out for yourself how friendly our team members are.

Fast Response Times For Your IT Challenges

You won’t be kept waiting for long, your needs are acted in immediately.

95+ Years Combined IT Experience

Our team has the combined experience to solve all of your IT challenges, rapidly and professionally.

Trusted By Over 650 Businesses

Your in good hands from the experience gained from servicing 650+ businesses in Melbourne South East.

Servicing Melbourne and Victoria

What ever your industry type of business you’ll enjoy our professional, reliable and fast response IT team that comes to you onsite.

3CX CLOUD SERVICES

Setting up cloud computing for your business​

One final key benefit of the cloud is the flexibility to deploy it to suit your business. There are three types of cloud service deployment options that you can consider:

Private cloud service deployment

Cloud services used solely for your private business use, located either on-premise or hosted by a cloud provider

Public cloud service deployment

Cloud services operated by cloud providers that anyone can use, such as AWS or Azure, via a browser

Private cloud service deployment

Cloud services used solely for your private business use, located either on-premise or hosted by a cloud provider

It’s important to consider all the factors when planning to move your business to a cloud computing model, including what the specific benefits of the cloud will be for your business. There are deployment options, data access and storage requirements and business scale considerations to factor in, and talking to a cloud technology expert like SouthEast IT will ensure you’re making the best choice for your business.

Virtual Infrastructure

Cloud virtual servers have the functionality of traditional servers and software. Cloud services help you avoid the capital cost of expensive server hardware, software licensing, setup and ongoing maintenance.

Offsite backups for your business

Offsite backups are a cost-effective cloud service that can back up critical business data to a secure offsite location. Nightly backups encrypt and transfer your data via your business’ internet connection to SouthEast IT’s network of Australian Data Centers.

Domain & Website Hosting and Management

As part of our cloud services, SouthEast IT can help your business register and maintain a website and public presence. Our website hosting packages provide the storage, data and flexibility you need to successfully host your company’s website.

Email security, hosting and archiving with Microsoft Office 365

Security

This cloud service filters emails before they enter your business network, protecting servers and mailboxes from spam, viruses, phishing and emerging email-based threats.

Hosting

SouthEast IT offers enterprise-level email services based on Microsoft Exchange that offer the same rich, full-access functionality associated with an in-house, maintained server. These include web-based and remote access, mobile device sync, contact lists, shared calendars, tasks, notes and public folders.

Archiving

Email archiving is an offsite service that stores each message your organisation has ever sent or received. It is designed to help businesses secure, search and retrieve important email information.

The IT experts that melbourne locals trust​

95+ Years
Experience

Fast Response
Times

Personalised Friendly
IT Support

Trusted By Over
650 Businesses

Have IT questions? We have answers!

Managed Cloud Services Melbourne FAQ

What type of cloud services does South East IT provide?

SouthEast IT provides various cloud services including: 

  • Cloud backups
  • Cloud phone systems  
  • Cloud storage
  • Cloud web hosting
  • Cloud emails 
  • Cloud migration 

Almost all services are now available in the cloud and moving to the cloud can reduce your overall IT expenses dramatically and improve reliability for your staff.  

Speak with us today on 1300 155 285, about the various cloud services available.  

Do you want to migrate your onsite server to the cloud?

We generally recommend migrating your server to the cloud, unless your business has a very specific need for an onsite server or uses some form of legacy technology that is not available in the cloud.  

Most servers such as outdated onsite exchange server should be migrated to the cloud.  

What are the benefits and advantages of using cloud services?

There are many benefits to using cloud services to your business, they include:

  • Cost savings – immediate savings due to no server maintenance, electricity, IT support, and expensive licensing costs.  
  • No ongoing hardware maintenance costs 
  • No ongoing electrical costs 
  • Scalability and flexibility, you only use what you pay for. As your business grows you can pay for more cloud services inexpensively.  
  • Enterprise security.  
  • 24/7 Support and monitoring.  
  • Ability to have remote workers.  
  • Ability to share information, across divisions, with contractors and internationally.  
What is a private cloud?

A private cloud is a dedicating computing environment for a single company. This private cloud infrastructure may be built inside the actual company or hosted by a third party.  

The private cloud is used controlled and used exclusively by this one business and is not shared with any other businesses.  

This can be done for security reasons such as government contractors, military contractors, and other industries that have highly sensitive data.  

Private clouds can be fully customised to the business needs and can be integrated into legacy systems.  

What is a public cloud?

 A public cloud is where a third party hosts and manages all cloud infrastructure. This can include physical hardware inside data centres and shares their resources among millions of customers.  

Examples of businesses that have private clouds include: 

  • Google Cloud 
  • Amazon Web Services (AWS) 
  • Microsoft Azure 

Examples of consumer based public cloud services include: 

  • Dropbox
  • iCloud 
  • Google Drive 
Can cloud services save my business money?

Yes, cloud services can save your business significant amounts of money by eliminating large hardware purchases, maintenance and upgrades, and dropping your electricity usage.  

Here are 6 ways moving to the cloud will save your business money.  

  1. Reduced Capital Expenditure– Since you no longer need to purchase servers, storage and networking, you eliminate large up-front purchases.
  2. Lower Operational Costs – You save money as you no longer need to maintain large amounts of servers, and you don’t pay the extra money for electricity and cooling.
  3. Pay As You Go – Depending on your business type or industry, you only pay for what you use. So, if your business grows and more staff come on board, you purchase more services. If you software platform needs to scale due to more customers, you simply pay for more resources.
  4. Eliminate Upgrades – Since you no longer need to manage your own servers, you don’t need to perform any upgrades – both for computer hardware and software licensing  
  5. Enhanced Scalability – Easily adjust your cloud needs as your business needs adjust, – this saves you from overpaying for unused resources. 
  6. Faster Deployment – You can launch new online services and various platforms without having to purchase any hardware. You can do small ‘soft launches’ and scale services as your demand scales.
Are cloud services safe and secure?

Cloud services and cloud service providers are extremely secure.  

Major cloud providers spend enormous amounts of money on security, as this is their number one concern.  

Cloud services include the following types of protection.  

  1. All data is encrypted both when stored and while be transferred. 
  2. All data is backed up across multiple services and locations, protecting it from a single point of failure.
  3. Data Centres are protected with extreme levels of physical security such as biometrics, security cameras and fire protection. 

According to research, most security failures occur when users use weak passwords or users click on phishing emails and are tricked into giving away their credentials.  

How is my data stored in the cloud?

Your data is stored in large data centres managed by common providers such as Microsoft, Google, Amazon and others.  

Here How the Process Works 

  1. Upload: You send a file from your device (phone, computer) over the internet to the provider’s remote data center. 
  2. Storage: The provider stores your file on a physical server, often virtual services, which are like software-based servers. 
  3. Redundancy: Your data isn’t kept in just one place; copies are spread across different servers and locations (data centers) for backup and availability, so you can still access it if one server fails. 
  4. Access: You log in through an app or website, and the provider’s system finds your data on their servers and sends it back to you over the internet. 
Can you setup cloud backups for my business?

Yes, SouthEast IT recommends having automated cloud backups of all software platforms such as Office 365, One Drive, Emails and servers.  

Our system will make hourly, daily and weekly backups of your business data.  

We also recommend having automated backups in place, as this is a form of insurance against ransomware infecting your business.   

Do you provide email hosting services? 

Yes, South East IT provide email hosting services. We recommend Microsoft 365 for emails due to their security, reliability, and ability to work perfectly inside outlook and smart devices.  

If you are considering migrating from your existing email hosting provider, speak with our team today on 1300 155 285 as we can guide you through the process.   

Can you help setup One Drive for my business?

If you are a small business, or solo operator, we recommend using one drive for business.  

If you have a team and work on files in a collaborative way with others, we recommend using SharePoint. 

Our team can advise you on the best cloud solution that suits your business needs.     

Do you provide web hosting and domain services?

Yes, We do provide website hosting and domain hosting services.    

What are managed cloud services?

Managed cloud services are usually IT companies such as SouthEast IT who manage cloud services on behalf of their clients. This can include managing both hardware and software including emails, office 365, anti-virus, firewalls and virtual servers.  

Essentially instead of a business trying to manage all of it’s cloud services and systems, you have an IT company which does this for you.  

How do cloud backups protect my business from cyber security threats?

The key benefits of Cloud backups include:  

  • Disaster Recovery & Security: Protects against local disasters (fire, flood, theft) and cyber threats like ransomware, as data is off-site and often encrypted, with providers offering continuous security updates. 
  • Cost-Effectiveness: Reduces upfront hardware costs (servers, drives) and ongoing maintenance, shifting to a predictable operational expense (OpEx) with pay-as-you-go models. 
  • Scalability: Easily scale storage up or down to match growing data needs without buying new hardware.
  • Automatic & Effortless: Automates backups, eliminating manual errors and ensuring data is consistently up-to-date with minimal IT involvement.
  • Accessibility & Mobility: Enables data access from anywhere, supporting remote and hybrid workforces.
  • Business Continuity: Ensures quick restoration of critical systems and data, minimizing downtime after an incident.