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Business Internet Support
Business Internet & VPNs Melbourne

We can ensure you have internet connections and VPNs that will protect your company data in Melbourne.

Internet speed and connectivity is an essential key element to any business running in the digital age. Working closely with many ISP vendors means we can bring to market internet speed options you weren’t necessarily aware were available to your business. Steering you away from over-priced data plans can open your business potential allowing your staff to increase productivity and provide your customers with fast and timely responses required.

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at Risk?

Book an IT Audit

Don’t let customers go waiting

Invest your time in us, to help your business work smarter, not harder, with money-saving potential.

Our experienced team is equipped not only to provide IT support, but we can also make recommendations that will keep your business online and secure day and night.

Now that you have fast, reliable internet, what next? Another service we provide is bandwidth control. With so many portable devices in the workplace connected to the network, you may be unaware of applications and programs that are working at only half of their capacity due to bandwidth being used on other devices for non-business purposes. We can monitor how a company spends its bandwidth data and over time allocate bandwidth to business-critical devices, applications and programs. This will speed up systems and productivity.

Now that your systems are working like they should, now comes the added task of giving and trusting in secure connections from out of your office into your network. A virtual private network (VPN) can give the user the feel of working in the office and access to all the data on your network with permissions set as if they were working in the office. When travelling or working from home, this is a safe and secure way for staff to access the data they need to do their work. We can assist in setting up safe and secure tunnel pathways through the internet for data access.

Whether you require a remote access VPN for users from outside the office location or site-to-site VPN for businesses that have multiple locations, we can connect your staff to reduce travelling times and increase productivity with proven hardware solutions to connect your staff anytime, anywhere. We provide a wide range of technology solutions to meet your needs. Contact us at SouthEast IT today.

Business Internet Connections Melbourne

If you’re tired of waiting for the NBN, ask us about faster, more reliable internet connections in Melbourne.

Have you been waiting for the NBN to reach your business, but you don’t think you can continue to wait for your fibre services to pick up? If there were a better alternative for internet connections for your business, wouldn’t you want to take advantage of it?

At SouthEast IT, we know that having a high-speed internet connection is crucial to the way your business operates. If you have unreliable internet speeds due to the limited nature of the NBN, you will find the solution you need with our Fibre Alternative.

Why NBN through SouthEast IT?

  • Take advantage of one of the fastest National Fibre Networks.
  • Combine dedicated business uses such as SIP voice, data, and cloud solutions with reliable internet connections.
  • Employ internet speeds 100 x faster than NBN, as well as lower pricing and business-grade SLAs.

The rapidly expanding network is being incorporated into major national projects such as Vodafone’s mobile network, and Adelaide City Council’s 10Gbps city initiative.

By choosing Business Grade NBN through SouthEast IT, bring fibre closer to your business in Melbourne, Victoria and get 1000/1000Mbps fibre. This can be used for SIP voice, data, cloud and internet connections all at the same time. Our team at SouthEast IT can make this transition fast and efficient, so your business is up and running just the way it should be.

If you’re looking for a solution for faster and more reliable fibre internet for your business, there is a solution without waiting for NBN. Contact us at SouthEast IT to learn more about fibre for your business.

Fibre Internet Connections Melbourne

Switch to fibre for optimal connectivity .

A reliable, fast internet connection is an integral part of successfully running the day-to-day operations of your business.

In today’s connected world with so many options for internet connections, one continues to stand above the rest in terms of speed and reliability: fibre. Using small, flexible strands that transmit light, data can be sent faster over greater distances with a fibreoptic connection.

When choosing between options, fibre internet connections are the right choice not only because of the speed and reliability of fibre, but also for the many other advantages it offers. For instance, with fibre internet connections:

  • You can run VoIP and cloud apps at the same time without interruptions or slowdowns.
  • You only need one connection, instead of managing a phone system, internet, and 4G network.
  • You allow your cloud apps to run at optimal speed.

We understand that having a reliable, high-speed internet connection is crucial to the way you do business here at SouthEast IT. If you are interested in a fibre connection, we cannot say enough good things about our fibre alternative. With this connection option, you take advantage of one of the fastest fibre networks in Melbourne, employ internet speeds 100x faster than NBN, and retain the ability to combine dedicated business uses, such as data, SIP, and cloud solutions.

Our team will make the transition to fibre fast and efficient, so your business continues to run as it should with minimal downtime. Contact us today to find out more about fibre internet connections and why this method stands above others for business use.

Business Internet Support  – Frequently Asked Questions

The first step we need to do, is conduct an internet and network audit for your business. This audit will measure and track how much bandwidth your business requires for the following.

  1. Computers
  2. Laptops
  3. Mobile Devices
  4. WIFI
  5. Printers
  6. Servers
  7. Phone System

Most businesses usually outgrow their speed plan, and we will need to investigate if we can just increase the speed plan to the business, or you will need a new internet connection.

We will conduct a service availability check on your business address, and from there we will have a clear picture of the various options available to your business.

We then advise you on the best course of action.

There are a number of internet connections available to businesses. They include –

  1. NBN connections, including Fibre to the Premise.
  2. Starlink Connections
  3. Point to Point WIFI connections.
  4. Dedicated Fibre Optic Links
  5. 4G and 5G internet.

South East IT can advise you on the best internet connection for your business needs. All internet connections have pros and cons, so it’s important to speak with a specialist before committing to a new internet connection.

For example: Phone Systems cannot be run on Starlink or 4G or 5G internet, as they can drop out on WIFI based internet connections.

Deciding between NBN or dedicated Fibre Optic internet can come down to the following –

  1. What infrastructure is currently available in the business. For example – does the office already have Telstra Fibre Optic installed? Or is there NBN only installed?
  • What are the speeds your business requires? 250 Mbps, or 1,000 Mbps?
  • What is the monthly cost of your internet connection? NBN connections can be around $120 per month to $150. Dedicated fibre optic can start at $400 per month and go up to $800 per month.
  • How long is the contract? – most contracts are between 24 and 36 months
  • Can you router and network handle the current speeds, or do you need a new router, network switches and Wi-Fi units?

When it comes to deciding between NBN and dedicated fibre optic, there are a number of factors that need to be taken into consideration, so it’s best to call the business internet experts on 1300 155 285 and speak with one of our consultants who can advise you on the best choice for your needs.

Fibre Optic internet is the best type of internet connection.

Fibre optic internet offers faster speeds, greater reliability, and lower latency than traditional connections. It is also more secure, can handle more connected devices simultaneously, and is more resistant to weather and electromagnetic interference. 

Advantages of fibre optic internet

  • Higher speeds: Fibre provides symmetrical download and upload speeds, often reaching up to 1 Gbps, which supports faster downloads, seamless streaming, and lag-free video calls.
  • Greater reliability: Fibre optic cables are less affected by physical conditions like bad weather or electromagnetic fields, and they don’t degrade over long distances, providing a more consistent and stable connection.
  • Lower latency: Because data is transmitted as light, latency (the delay in data transfer) is significantly reduced, which is beneficial for online gaming and other real-time applications.
  • Improved security: Fibre optic cables are harder to tap without detection than copper wires, making them more secure.
  • Higher capacity: A single fibre optic cable has more bandwidth than a traditional copper wire, allowing it to support a large number of devices and high-demand activities at the same time without a performance drop.
  • Future-proofing: Fibre technology has the capacity to handle future increases in bandwidth requirements as technology evolves.

Better cloud performance: Fibre enables faster and more seamless access to cloud-based applications and services, improving productivity for both businesses and remote workers

We generally only recommend Starlink internet if a permanent NBN or Fibre optic internet connection is not available at your business address.

Starlink is generally speaking a reliable internet connection, however a few times per month, due to the alignment of satellites in orbit or extreme weather conditions such as hail, this can cause the connection to drop out temporarily.

Starlink is a great internet connection for rural businesses that only have a 4G or Point to Point NBN connection or Starlink is also a great backup internet connection (failover connection).

This depends on the type of business you operate in. If your business is in hospitality, fast food or retail, then yes, we recommend you have a 4G backup for all your POS units as any internet drop outs can cause a large drop in business and frustrated customers.

If you your business operates out of a warehouse, and is not customer facing, then having a backup internet connection may not be very important.

Please call our office on 1300 155 285, and we will do a ‘service availability check’ on your office address and can then run through the various internet connections available to you.

Since there are hundreds of internet providers in Australia, we don’t recommend trying to do the research yourself. It’s best to contact a specialist IT company who will be able to tell you very quickly what is available and what is the most appropriate internet connection for your needs.

Since there are hundreds of internet providers in Australia, we don’t recommend trying to do the research yourself. It’s best to contact a specialist IT company who will be able to tell you very quickly what is available and what is the most appropriate internet connection for your needs.

We would need to assess your existing router, network switches and WIFI units to make sure they can handle the increase in internet speeds.

If your router or network infrastructure is outdated or needs to be upgraded, we will provide you with a quote.

Yes, both NBN business internet connections and fibre optic connections include SLAs.

SLA’s can be very different between all the internet providers, so it’s important to do your research and your level of SLA coverage will be dependent on how much an internet outage will effect your business.

Yes, we can assist. Internet dropouts can be caused by the following.

  1. Physical faults with your internet connection – either inside your business premises or outside
  2. Faulty hardware inside the business such as a faulty router, modem, or Wi-Fi unit.
  3. An internet outage or issue with your ISP.

We would come onsite and troubleshoot your internet connection and liaise with your internet provider on your behalf, if required.

Yes, we can test your phone system and internet connection and get to the bottom of this. We can tell exactly how much bandwidth your phone system requires and can also check all your computers and devices and see if your internet speed plan is adequate.

Yes, we provide secure VPN services for multi-site businesses.

You may need a VPN across multiple sites if your business fits into the following scenarios.

  1. Multiple physical locations: If you operate multiple offices, warehouses, or data centres, you need secure communication between them. A site-to-site design keeps resource sharing fast and private.
  2. Branch office network connectivity: Retail chains, medical clinics, and schools often maintain hundreds of small sites. Each branch office requires safe, predictable access to corporate applications hosted at headquarters or in the cloud.
  1. Cloud extension: Moving a workload to AWS, Azure, or Google Cloud does not remove the need for private networks. A site VPN securely connects the on-premises LAN to the cloud VPC without exposing services to the public internet.
  2. Mergers and acquisitions: Newly merged companies usually run separate infrastructures until a full migration is completed. A temporary site VPN allows data transfer and collaboration without waiting for a total redesign.
  3. Partner or supplier collaboration: Manufacturers work with external users, such as suppliers, who need limited access to design systems or inventory APIs. An extranet site-to-site tunnel provides that access while honoring strict access control rules.
  4. Regulatory compliance: Frameworks like HIPAA, PCI-DSS, and GDPR demand encryption in transit. A site-to-site VPN with IPsec tunnels proves that sensitive data stays protected between locations.

Cost-effective alternative to dedicated lines: A private MPLS circuit offers predictable bandwidth performance but can cost thousands per month per site. A VPN connection over business broadband provides similar security at a fraction of the price.

Yes, we provide secure VPN services for multi-site businesses.

Yes, we can set this up for you. We will need to have a chat with your technical team to understand how you have currently structured your VPN.

Yes, a corporate or enterprise VPN solution is essential for securely managing hundreds of remote workers. Consumer-grade VPNs are not sufficient for business needs, which require features like centralised management, robust security controls, and scalability.

Key Considerations for Enterprise VPN

When choosing a VPN for a large remote workforce, prioritize enterprise-grade solutions that offer specific business functionalities beyond basic encryption. 

  • Security & Compliance: Look for strong security features, including AES-256 encryption, a strict no-logs policy, and support for secure protocols like OpenVPN, WireGuard, and IPsec. Ensure the provider’s practices are verified by third-party audits.
  • Centralized Management & Access Control: Your IT team needs a centralized dashboard to manage user access, provision accounts, monitor activity, and enforce security policies across all devices. This includes Multi-Factor Authentication (MFA) and role-based access controls to ensure users only access the resources they need (a tenet of the Zero Trust model).
  • Scalability & Performance: The solution must be able to accommodate hundreds of users without significant speed loss or downtime. A wide network of servers globally helps ensure optimal connection speeds by allowing users to connect to a nearby server.
  • Ease of Use & Compatibility: The VPN software should be intuitive and compatible with all the operating systems and devices your employees use (Windows, macOS, Linux, Android, iOS).

Yes, when VPN’s are not setup properly or are using the wrong protocol, this can cause issues with remote work, such as lagging computers or the VPN dropping out.

We will need to assess your current VPN setup and configuration and can then advise on you ways it can be improved.

Setting up VPNs correctly requires advanced technical skills so, it’s important to speak with a specialist from SouthEast IT.

For friendly, helpful service contact us today for more information or to have your questions answered.

1300 155 285